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Customer Service

Tumblerstore For pre-order questions or assistance with placing an order you may reach us toll free at 800.979.3135 Monday through Friday from 10AM to 4PM EST.

If you are seeking the status of an existing order, please log in at My Account to check your order status.

For instructions on how to take advantage of the Tervis Tumbler unconditional factory guarantee please visit our Defect Replacement page.

For instructions on returns or exchanges for Tervis Tumblers purchased from www.tumblerstore.com please visit our Returns page.

For all other inquiries, please complete our online form below. Our customer service team will research your request and respond via return e-mail within 1 to 2 business days.

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Descriptive, pricing, typographic, or photographic errors are subject to correction.

Tervis Tumbler products, emblems, and designs and the Tervis Tumbler logo are the sole property of Tervis Tumbler Company. Any reproduction or republication of Tervis Tumbler images without prior written consent from Tervis Tumbler Company is strictly prohibited.

Tumbler Store specializes in a complete selection of Tervis Tumblers. Since 1946, Tervis has been the name that is synonymous with quality. Today, Tervis is known for their indestructible, insulated drinking tumbler products. This is where you'll find Tervis Tumblers for every occasion. Their insulated cups, quality insulated mugs and insulated tumblers are available here, featuring hundreds of colorful emblems and personalized graphics that are ultrasonically sealed between two clear walls of high-grade polycarbonate. The makers of the Tervis Tumbler have taken personalized gifts to the next level! Personalized mugs and personalized cups from Tervis make great graduation gifts and nautical gifts, or order personalized glasses in quantity as corporate or employee gifts!

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Brandline Corporation dba tumblerstore.com
7463 Richmond Road
Williamsburg, VA 23188